I've changed my mind, can I cancel my order?
If the order you have placed has not been mailed or shipped yet, you can cancel your order. You can contact us for this. However, there is no right to cancel the order after the product is delivered to cargo or mail.
There is a problem with the product, what should I do?
Watercolor works will be delivered to you in a special envelope, protected. However, if there is a problem, you can contact us. In case of damage or tearing of the product, you should notify the postal - cargo officer when you receive the order. We will send you a new product when you experience this type of negativity.